Evidence-based planning and action tool that supports water supply and sanitation utilities in improving their integrity practices.

Monitoring utility integration for regulation

Detailed analysis of integrity management practices and procedures for utilities.

A simple set of indicators providing input on the status of procedures, practices, and structures for integrity within a utility.

Evidence from Integrity Management Processes in Utilities, Water Institutions, and Small Water System Management Committees Case studies...

3.6 billion people don't have safe sanitation. It's time for change, starting with addressing integrity failures in utilities.

To make cities resilient and to realise human rights to water and sanitation for urban residents, we need to focus on water and sanitation

This case study describes CWASA's process and progress using integrity management tools.

An interview with Bubala Muyovwe of the NGO wash forum for 'Governments: Pay Your Water Bills'.

Non-payment of water bills by public entities is common and has major impact on utility finances, especially during covid crisis

Non-payment and empty promises are undermining the human rights to water and sanitation

Corruption and poor integrity are a drain on resources, reputation, and effectiveness of key water sector players, especially utilities

Measuring and increasing creditworthiness of utilities will lead to more accountability and better service from utilities

Investigating how water integrity is perceived and experienced by low-income users in their daily attempts to secure water in Medellin

A guide for water utilities seeking to improve their performance by implementing a change process towards higher levels of integrity

Burkinabese utility, ONEA, reformed and reorganized to improve performance, assessing integrity risks to steer some of the changes.

On the role of regulators in ensuring utility compliance and integrity in the water sector, and the integrity risks they face themselves

Key risks associated with private sector participation in water service provision, including contracting and capture risks.